I’m worried about someone else
Disclosures can come in many forms; it could be something said jokingly, a story that someone starts to tell then stops and says it doesn't matter, or it could be a question. You are not expected to be a specialist, but how someone responds to a disclosure can be an important step in help-seeking. It can take time for a person to decide what they want to do and how they want to move forward.
What can I do to help?
Get immediate help. If the person is in immediate danger and you are on the RUH Combe Park site call security on 2222 (01225 821073 from a mobile phone). If you are in the community dial 999.
- Find a safe space. If an incident has just happened, try and find somewhere the person feels safe. If you are on site you can call Security on 2222 or go to your nearest building and ask someone to phone Security for you.
- Just taking the time to listen to someone and talk about what has happened can help. These six active listening tips might help you support them.
- Tell the person you are concerned. If they are not at immediate risk, encourage them to get support and consider helping them to make the initial contact. Remember that the most important thing is to respond in a way that maximises their choice and control over what happens next. You can simply ask them what they need or want. They might not make the same decision you would; however, only they can decide what is best for them. You can help them explore options, but avoid telling them what they should do.
- Provide information: Ensure that they are aware of the support pages. Explain that anyone can report a crime to the Police by calling 999 in an emergency, using the non-emergency number 101, or attending any Police station.
Take care of yourself. If you’ve heard or seen something distressing, or if you want to speak to somebody about your concerns, there are people and services available to support you. For support in relation to traumatic or highly distressing incidents there is TRiM (trauma risk management) which can be accessed via EAP or by e-mailing ruh-tr.TRiM@nhs.net
- Think about psychological first aid: Does the person need a drink or some food, do they need to warm up or cool down, are there any regular medications they take that would be helpful
Can you phone a friend? Is there anyone you can contact who is a trusted friend or relative of the person